If you require to return an item purchased, then you need to contact Online Store Enquiries first via email to arrange the products return. Returns without notification will not be accepted.
FASHION & ACCESSORIES
For Fashion and Accessories, you may return them within 7 days of receipt of delivery by one of the methods below:
Post – Online Returns, Jash Living – PO Box 1187 Toowong QLD 4066
Robina Store - Shop 2049 Robina Town Centre, 19 Robina Town Centre Drive, Robina QLD 4226
Indooroopilly Store - Shop 3017 Indooroopilly Shopping Centre, 322 Moggill Road, Indooroopilly QLD 4068
Ensure you include the despatch note and package the item in the original tag and package – unopened. For damaged or incorrect goods, please ensure the Products are packaged properly and securely so that they are not lost in transit
We cannot provide a refund, credit or exchange for sale items, so please choose carefully. All sale items purchased in store are final and no refunds, credits or exchanges will be allowed for change of mind.
Upon delivery, you are responsible for checking Products carefully. Any visible defects must be reported to Online Store Enquiries at firstname.lastname@example.org immediately. We will not accept liability for visible defects not reported within 3 days.